Terms and Conditions

RETURNS

Customer satisfaction is our number one priority at Super King Australia and if you are not completely satisfied with your purchase or change your mind, we are happy to discuss an alternate option with you.

Please note that refunds will only be offered on faulty products so please choose carefully.

Goods must be returned to us with the original receipt within 7 days of delivery. The item must be in its original packaging in an ‘as new condition’ with all labels and product cards in tact as originally sent to you. Products must not be used or laundered. We reserve the right to refuse a return if we decide it is not in its original condition. Return Shipping is at the customer’s expense.

Any items returned due to change of mind or incorrect product selected please contact us immediately to discuss your options. Shipping for the returned item and the exchanged product is at the customer’s expense.

Please note: No refund or credit will be issued until the item has been returned and inspected. 

Please choose carefully when selecting quilts, mattress protectors, underblankets, pillows, and pillow protectors as there is no exchange or refund on these items due to health reasons.